Acadia Credit Card

Breaches normally occur at the processor or store level, and we’re set up to protect you. All Acadia FCU members have 0% liability when it comes to fraudulent transactions. If a merchant is breached or compromised and your card info is stolen, you will never be left unprotected.

If you see questionable transactions on your account, please report them to any of our branches right away. We maintain state-of-the-art fraud protection to guard our members’ personal information around the clock.

If you get locked out of www.ezcardinfo.com and need help getting back in, please call 1-866-604-0380.

The number for lost or stolen CREDIT cards is 1-800-991-4961. If your DEBIT card is lost or stolen, please call 1-800-472-3272.

The first time a credit or debit card is lost or stolen, no replacement fee will be charged. After that one-time “free fee” is used, the card can be replaced and a fee will be assessed.

If the credit or debit card has natural wear and tear and is no longer working, a replacement card can be issued upon member request. In such situations, we will assess the account and decide if fees are justified.

Credit and debit cards replaced due to fraud or theft will be provided at no charge, except in instances of repeated occurrences. In such situations, we will assess the account and decide if fees are justified, plus offer the member suggestions on how to protect their card and account.

There are no fees associated with debit and credit cards issued at renewal dates.