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Here’s an overview of our week as we celebrated National Consumer Protection Week (NCPW), presented by Kate Vaillancourt, Collections Officer / Certified Credit Union Financial Counselor (CCUFC) and Austin Cyr, BSA / Fraud Analyst.

#fraud #scams #awareness

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Beware of scam text messages AKA "Smishing"

There have been many reports of credit union impersonation through text messaging in Maine, claiming to be from the credit union’s fraud monitoring department. They direct members to click a link or call a number, where scammers collect sensitive information and use it to steal from you. Please protect yourself by hanging up and calling back at a verified number, never click on links in text messages, and never give out verification codes or online banking information.