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Updating Your Contact Information in Digital Banking

Digital Banking puts all of your Acadia FCU account information at your fingertips.

As a member of Acadia FCU, you have the power to keep your account information up-to-date, anytime you need to.

To change your contact information, simply log into Acadia FCU Digital Banking and follow these steps:

  • On the dashboard, click your name in the upper right corner of the screen, and click on Settings from the dropdown menu that appears
  • On the Settings page, click on the Contact tab
  • The address(es), phone number(s), and email address(es) you have on file with the Credit Union will be displayed.
  • To update an item, click on the Edit (pencil) button for that line
  • Enter the updated information and click Save Changes
  • A verification box will appear. This is a security feature to ensure that it’s you making the change. Select the method by which you would like to receive a verification code, and click Send Code
  • When you receive the code, enter it into the Enter Code field and click the Verify button

To update a Driver’s License number, please contact us via Message Center in Digital Banking, visit a branch, or call us at 1-855-692-2234. You will need to upload or provide a copy of your license for our records.

If you prefer to have us handle the changes, we’re happy to do that. Just get in touch with us!

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Beware of scam text messages AKA "Smishing"

There have been many reports of credit union impersonation through text messaging in Maine, claiming to be from the credit union’s fraud monitoring department. They direct members to click a link or call a number, where scammers collect sensitive information and use it to steal from you. Please protect yourself by hanging up and calling back at a verified number, never click on links in text messages, and never give out verification codes or online banking information.