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Acadia Texted Fraud Alerts

A simple text can prevent your debit card from being blocked unnecessarily or it can prevent a fraudulent transaction from going through. A quick reply from you puts the power in your hands, and all you need is a smartphone!

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  • Receive a text anywhere you are
  • Reply to authorize or deny
  • Prevent your card from being frozen
  • Put more power in your own hands
  • Help stop fraud in its tracks
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Sometimes your debit card gets blocked to protect you against fraud; Sometimes, these are actually legitimate transactions that you made that were flagged by our fraud center and your card gets blocked when you don’t really need it to be. Sign up for texted fraud alerts and put the power in your hands. You’ll be alerted by text when a flagged transaction is trying to clear. A simple “yes or no” text reply can mean the difference between “business as usual” or your card getting frozen to protect your account. Help us help you and contact us to enroll.

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Beware of scam text messages AKA "Smishing"

There have been many reports of credit union impersonation through text messaging in Maine, claiming to be from the credit union’s fraud monitoring department. They direct members to click a link or call a number, where scammers collect sensitive information and use it to steal from you. Please protect yourself by hanging up and calling back at a verified number, never click on links in text messages, and never give out verification codes or online banking information.